· The practice environment - The surgery is always clean / comfortable / I particularly like the artwork (paintings) / a
relaxing environment as far as I am concerned

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· Quality of service - The service that I receive is always excellent – Reception, answering my calls is both friendly &
efficient + most helpful + Seetal (Dental) & Sarah (Hygienist) provide first class care & attention

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· Manner of team members - The two members of the team who I know most – Mel (who I have known for many
years) is absolutely brilliant! – She is always welcoming + friendly & most helpful – also Kaylee (who I haven’t known
for long) she is an excellent recruit & is also welcoming / friendly & most helpful – Both Mel & Kaylee are excellent
ambassadors for the practice

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· Whether you would consider referring friends and family - I would have no hesitation in recommending the practice
to my friends – My sister & her husband Michael already attend the practice

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I am very appreciative with the friendly welcome + care & attention that I receive from Oakthorpe Dental Practice

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